Covid 19 Policy

**IMPORTANT NOTICE**

UPDATE 13/07/2020

PLEASE NOTE THAT FROM THE 24TH JULY 2020, UNDER GOVERNMENT GUIDELINES, ALL CUSTOMERS ENTERING THE SHOP MUST WEAR A MASK OR FACE COVERING.

ALL STAFF WILL BE WEARING PPE TO ENABLE US TO SERVE YOU SAFELY.

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.

 

A FULL RISK ASSESSMENT AND PROTECTIVE MEASURES HAVE BEEN MADE IN ACCORDANCE WITH GOVERNMENT GUIDELINES. THERE ARE CLEAR INSTRUCTIONS TO ALLOW YOU TO ENTER THE PREMISES SAFELY, WE HAVE PROVIDED HAND SANITISER AT THE DOOR AND ASK ALL ENTERING TO PLEASE USE IT. 

UNTIL FURTHER NOTICE WE ARE ONLY ALLOWING 1 PERSON OR PEOPLE FROM THE SAME HOUSEHOLD INTO THE SHOP SALES AREA AT ANY ONE TIME TO ENABLE THE 2 METRE, 1 METRE IF 2 METRE NOT POSSIBLE, SOCIAL DISTANCING RULE.

FAMILIES WISHING TO DISCUSS FUNERAL FLOWERS ARE WELCOME INTO OUR PRIVATE CONSULTATION ROOM BY PRIOR ARRANGEMENT, BUT AGAIN WE ARE ONLY ALLOWING 2 PEOPLE FROM THE SAME HOUSEHOLD IN AT ANY ONE TIME.

WE ARE NOW COMMENCING WITH BRIDAL CONSULTATIONS BY APPOINTMENT ONLY, THE SAME APPLIES AS ABOVE.

WE LOOK FORWARD TO WELCOMING OUR CUSTOMERS BACK INTO THE SHOP,  AND ALTHOUGH SOME AREAS OF OUR SHOP ARE NOW RESTRICTED WE STILL WISH YOU TO FEEL AT EASE AND SAFE WHEN YOU COME IN.

 

PLEASE NOTE: DELIVERIES ARE STILL MADE CONTACTLESS WITH SOCIAL DISTANCING IN PLACE. PLEASE ORDER IN ADVANCE TO ALLOW US TO CATER FOR YOUR DELIVERY REQUIREMENTS, HOWEVER WE CANNOT GUARANTEE DELIVERY TIMES, FUNERALS ARE TIME SENSITIVE AND TAKE PRIORITY.

 

IF YOU HAVE A SPECIFIC FUNERAL FLOWER ENQUIRY PLEASE RING US ON 0161483 3923 BETWEEN 9 AM & 5 PM.

PLEASE ORDER VIA THE WEBSITE WHERE POSSIBLE TO KEEP OUR PHONE LINES FREE FOR FUNERAL FLOWER ENQUIRIES.

Dear lovely friends and customers.

We know flowers are not deemed essential but they provide so much,  lifting spirits, portraying love, thoughts, and good wishes, we can't give a real hug at the minute but we can send a flowery hug, which is something we all need at such time of uncertainties.

Flowers give us so much, they make us smile!

WE OFFER FREE DELIVERY TO SK1. SK2, SK3 & SK7.

Other postcodes incur a delivery charge from £4.95 depending on the area.

We are in the shop for telephone orders, funeral, and wedding enquiries at these times:-

Mon -Fri from 9 am to 5 pm.
Saturday 9 am - 4 pm.
Closed Sunday. 

We are implementing all cleaning and safety measures both in the workrooms and the van, as well as maintaining the 2-meter social distancing rule to ensure that everyone stays well.

Delivery will be NON CONTACT:-

We will knock on the door, leave the flowers on the doorstep, and wait for the recipient to accept them. However, we understand there are infirm, elderly, and recipients with limited mobility who may need to have them taken in through the door, we will just ask them to stand back at a safe distance to allow us to do this, keeping all parties safe. 

If the recipient isn't in we will try to leave it with a neighbour as long as they are happy to accept the delivery, or somewhere safe and dry on the property? we will leave a slip through the letterbox advising where the flowers have been left. 

We offer a good selection of flowers and stock many varieties, but the way we buy has changed,  so for specific blooms please give us at least three days' notice, we guarantee all our bouquets, floral designs are beautiful, and still of our usual high quality and standard.

We cannot guarantee any timed delivery for gift orders, even if orders are placed well in advance, priority delivery times are given to funeral orders only.

In this time of such uncertainty, we are so pleased to be able to keep our family business ticking over, giving the gift of love through flowers, however, being a small local business we rely allot on you.

Thank you for your support, patience, and understanding.

We look forward to being able to serve you once again. 

Stay safe. Stay Alert and Stay well.

Jen and Karen