Covid 19 Policy

**IMPORTANT NOTICE**

 

UPDATE 24/3/2021

We are thrilled to announce that after the governments latest announcement about the roadmap of lock down, that we will be re-opening our shop door on Monday 12th April at 9am. All safely procedures will remain in place. Only two people in the shop at any one time plus staff, 1 metre safety rule still applies, hands must be sanitised on entry, face covering still compulsory unless exempt.

We look forward to welcoming you back!

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4/1/2021

Due to tonights announcement of a national lock down we are restricted to our delivery service only, we can offer our click & collect service but ask that you use our delivery service where possible to restrict unnecessary travel.

 

We will continue to deliver your floral gifts and funeral tributes as we have been throughout, with no interruption to this part of our service. 

Your safety as well as the safety of our staff still remains our top priority, we will continue implementing all Covid safety measures.

All deliveries and collections will be contactless, our drivers will wear masks and sanitise their hands between all delivery drops.

 

We are deemed non essential, but we are very much essential in providing love, hope and joy through our beautiful blooms, we'll keep you connected!

 

Please order here on our website if possible or call us if you wish to discuss a funeral tribute. 0161 483 3923

Please stay safe.

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UPDATE 30/12/2020

After the governments announcement today and Stockport being placed into tier 4, we sadly have to once again close our shop door from tomorrow 31/12/202 to the public until further notice.

However, we are still here to offer our floral services in every way possible but in the safest of ways are we have always done throughout this pandemic.

You can still place and order online here on our website or by telephoning  us on 0161 483 3923, our shop closure will cause no disruption to our delivery service and the option to click & collect, and our floral gift and funeral tribute services will continue as normal.

Thank you for your continued custom and support.

Stay safe.

Jen and The Cheshire Flowers family.

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UPDATE 02/12/2020

WELCOME BACK!

WE ARE NOW FULLY OPEN AND PLEASED TO WELCOME YOU ALL BACK INTO OUR SHOP.

We still have safety measures in place to protect both customers and staff.

Face coverings are still required and hand sanitiser is still provided on entry.

Only two people as well as staff members allowed in the shop sales area at any one time, unless from the same household where more may come in.

 

YOU CAN STILL ORDER ONLINE FOR DELIVERY OR COLLECT, OR GIVE US A CALL ON 0161 4823 3923 TO ORDER OR IF YOU HAVE AN ENQUIRY.

Thank you once again for your continued custom and support. 

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UPDATE 31/10/2020

**WE'RE STILL HERE TO DELIVERY YOUR FLORAL ORDERS**

ORDER HERE ON OUR WEBSITE OR CALL THE SHOP BETWEEN 9AM & 5PM MONDAY TO FRIDAY, 9AM & 4PM SATURDAY 

0161 483 3923.

 

IF YOU HAVE A SPECIFIC FUNERAL FLOWER ENQUIRY PLEASE RING US ON 0161483 3923 BETWEEN 9 AM & 5 PM.

PLEASE ORDER VIA THE WEBSITE WHERE POSSIBLE TO KEEP OUR PHONE LINES FREE FOR FUNERAL FLOWER ENQUIRIES.

 

ALL SAFETY, SOCIAL DISTANCING AND NON CONTACT DELIVERY MEASURES STILL IN PLACE.

FOLLOWING GOVERNMENT GUIDELINES OUR SHOP WILL CLOSE TO THE PUBLIC ON 5TH NOVEMBER AND RE-OPEN ON THE 2ND DECEMBER,  DURING THIS TIME WE ARE STILL OPERATING OUR NORMAL DELIVERY SERVICE AND CLICK & COLLECT SERVICE TO A COLLECTION POINT AT THE SIDE OF OUR PREMISES. WE ARE ALSO STILL HERE FOR FUNERAL FLOWERS ENQUIRIES.

OUR VIRTUAL WORKSHOPS ARE  SCHEDULED AS PLANNED.

PLEASE CONTACT US IF YOU HAVE ANY ORDER ENQUIRIES. 

 

ONCE AGAIN THANK YOU FOR YOUR CUSTOM AND SUPPORT.

STAY SAFE.

JEN, KAREN AND THE CARSON FAMILY.

CHESHIRE FLOWERS

 

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UPDATE 13/07/2020

PLEASE NOTE THAT FROM THE 24TH JULY 2020, UNDER GOVERNMENT GUIDELINES, ALL CUSTOMERS ENTERING THE SHOP MUST WEAR A MASK OR FACE COVERING.

ALL STAFF WILL BE WEARING PPE TO ENABLE US TO SERVE YOU SAFELY.

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.

 

A FULL RISK ASSESSMENT AND PROTECTIVE MEASURES HAVE BEEN MADE IN ACCORDANCE WITH GOVERNMENT GUIDELINES. THERE ARE CLEAR INSTRUCTIONS TO ALLOW YOU TO ENTER THE PREMISES SAFELY, WE HAVE PROVIDED HAND SANITISER AT THE DOOR AND ASK ALL ENTERING TO PLEASE USE IT. 

UNTIL FURTHER NOTICE WE ARE ONLY ALLOWING 1 PERSON OR PEOPLE FROM THE SAME HOUSEHOLD INTO THE SHOP SALES AREA AT ANY ONE TIME TO ENABLE THE 2 METRE, 1 METRE IF 2 METRE NOT POSSIBLE, SOCIAL DISTANCING RULE.

FAMILIES WISHING TO DISCUSS FUNERAL FLOWERS ARE WELCOME INTO OUR PRIVATE CONSULTATION ROOM BY PRIOR ARRANGEMENT, BUT AGAIN WE ARE ONLY ALLOWING 2 PEOPLE FROM THE SAME HOUSEHOLD IN AT ANY ONE TIME.

WE ARE NOW COMMENCING WITH BRIDAL CONSULTATIONS BY APPOINTMENT ONLY, THE SAME APPLIES AS ABOVE.

WE LOOK FORWARD TO WELCOMING OUR CUSTOMERS BACK INTO THE SHOP,  AND ALTHOUGH SOME AREAS OF OUR SHOP ARE NOW RESTRICTED WE STILL WISH YOU TO FEEL AT EASE AND SAFE WHEN YOU COME IN.

 

PLEASE NOTE: DELIVERIES ARE STILL MADE CONTACTLESS WITH SOCIAL DISTANCING IN PLACE. PLEASE ORDER IN ADVANCE TO ALLOW US TO CATER FOR YOUR DELIVERY REQUIREMENTS, HOWEVER WE CANNOT GUARANTEE DELIVERY TIMES, FUNERALS ARE TIME SENSITIVE AND TAKE PRIORITY.

 

IF YOU HAVE A SPECIFIC FUNERAL FLOWER ENQUIRY PLEASE RING US ON 0161483 3923 BETWEEN 9 AM & 5 PM.

PLEASE ORDER VIA THE WEBSITE WHERE POSSIBLE TO KEEP OUR PHONE LINES FREE FOR FUNERAL FLOWER ENQUIRIES.

 

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Dear lovely friends and customers.

We know flowers are not deemed essential but they provide so much,  lifting spirits, portraying love, thoughts, and good wishes, we can't give a real hug at the minute but we can send a flowery hug, which is something we all need at such time of uncertainties.

Flowers give us so much, they keep us connected, give us joy, hope, they make us smile!

We are in the shop for telephone orders, funeral, and wedding enquiries at these times:-

Mon -Fri from 9 am to 5 pm.
Saturday 9 am - 4 pm.
Closed Sunday. 

We are implementing all cleaning and safety measures both in the workrooms and the van, as well as maintaining the 2-meter social distancing rule to ensure that everyone stays well.

Delivery will be NON CONTACT:-

We will knock on the door, leave the flowers on the doorstep, and wait for the recipient to accept them. However, we understand there are infirm, elderly, and recipients with limited mobility who may need to have them taken in through the door, we will just ask them to stand back at a safe distance to allow us to do this, keeping all parties safe. 

If the recipient isn't in we will try to leave it with a neighbour as long as they are happy to accept the delivery, or somewhere safe and dry on the property? we will leave a slip through the letterbox advising where the flowers have been left. 

We offer a good selection of flowers and stock many varieties, but the way we buy has changed,  so for specific blooms please give us at least three days' notice, we guarantee all our bouquets, floral designs are beautiful, and still of our usual high quality and standard.

We cannot guarantee times of gift orders unless am or pm delivery is paid, even if orders are placed well in advance, priority delivery times are given to funeral orders only.

In this time of such uncertainty, we are so pleased to be able to keep our family business ticking over, giving the gift of love through flowers, however, being a small local business we rely allot on you.

Thank you for your support, patience, and understanding.

We look forward to being able to serve you once again. 

Stay safe. Stay Alert and Stay well.

Jen and Karen